Reference

Terms That Govern Your 567bat Account

These terms set out what you agree to when you open and use a 567bat account — covering eligibility, wallet deposits through bKash, Nagad and Rocket, withdrawal conditions, and how we handle disputes.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal conditionsDispute processRegion-dependent access
567bat Terms That Govern Your 567bat Account
HOW WE APPLY THESE TERMS

How 567bat Handles Policy in Practice

We apply these terms consistently across every account. When something is unclear — like a wallet mismatch or a flagged transaction — we contact you before taking action where possible. Here is how we handle the four areas that matter most to account holders.

Wallet Verification

We match your bKash, Nagad or Rocket number against your account name before releasing any withdrawal. If they differ, we pause the withdrawal and contact you directly to resolve it.

Account Security

Your account is tied to one verified mobile number. OTP confirmation is required at login and for sensitive changes. Never share your OTP with anyone, including anyone claiming to be 567bat staff.

Dispute Handling

If you believe a transaction was processed incorrectly, raise it through live chat with your bKash, Nagad or Rocket transaction reference. We review the wallet log and respond with a clear outcome.

Terms Change Notice

Material updates to these terms are announced inside the platform before they take effect. You will see the notice when you log in. Staying logged in after the notice date counts as acceptance.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern before it becomes a dispute, our support team is the right first step. You can reach us through live chat inside your account dashboard, by email, or via our social channels. We aim to respond to terms-related questions with a clear, written answer so you have a record of our position.

Team online

Live Chat

Open your account dashboard and tap the chat icon. Use this for urgent queries about wallet holds, account suspension or withdrawal conditions flagged during verification.

Email Support

Send terms or dispute questions to our support email. Written queries get a written response — useful when you need a record of what was agreed or explained.

Social Channels

Find us on our official social pages for general account questions. For anything involving your bKash, Nagad or Rocket wallet details, always use live chat or email.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering accounts, wallets and what happens when something goes wrong.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash or Nagad account breaches our terms and can lead to account suspension pending a review.

A hold usually means the Rocket number does not match your account name. Contact live chat with your Rocket transaction reference and we will verify the details and release or resolve the hold.

One account per person is the rule. If we find duplicate accounts linked to the same identity or wallet, both are suspended while we verify. Only one account will be reinstated after review.

Yes, terms can be updated. When we make a material change, a notice appears in the platform at login. Continuing to use your account after the notice date means you accept the revised terms.

Access depends on your local law and eligible regions. We do not make legal claims about availability in specific locations. Check what applies in your area before opening an account.

Send your request by email or through live chat. Include your registered mobile number and the specific change you need. We will confirm the action in writing once it is completed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.