What Information We Collect and Why
When you open an account, we collect your name, email address, phone number and the payment method details you use — whether that is bKash, Nagad or Rocket. We need this to verify your identity, process deposits and withdrawals, and keep your account secure. When you
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browse the lobby, we also collect device data and session logs; this helps us keep the platform running correctly on your phone or desktop. Payment transaction records are kept because financial regulations in many jurisdictions require it — we do not store your full mobile wallet
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PIN or password at any point. If you contact support, we keep a record of that conversation to resolve follow-up queries. Data collected through cookies covers session behaviour only; it is not linked to your payment wallet without your action. We only share data with payment
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processors like bKash, Nagad and Rocket to complete your transactions, and with identity verification partners where local law or our operating requirements make that necessary. We do not sell your personal data to advertisers or unrelated third parties. Your use of the platform and the application
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of this policy depends on local law and the eligible regions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.